Chloe Chen Terms & Conditions

Last Updated: 27 Dec 2024

Welcome to Chloe Chen Coaching! By engaging with our coaching services, you agree to the following terms and conditions. Please read them carefully.

Coaching Services

Chloe Chen Coaching provides career coaching services to empower and support clients in achieving their professional goals. All services are delivered virtually unless otherwise agreed upon.

Cancellation Policy

  • You may cancel or reschedule a session with a minimum of 24 hours’ notice.

  • Cancellations made less than 24 hours before the session will not be refunded.

  • In the case of a no-show, the session will be forfeited without refund.

Refund Policy

  • All payments for coaching sessions are non-refundable, except in the case of cancellation by Chloe Chen Coaching.

  • Packages or multiple-session purchases are non-transferable and must be used within the specified timeframe.

Disclaimer

  • Coaching services are designed to offer guidance and support; they do not replace professional advice, such as legal, financial, or psychological counselling.

  • Results may vary based on individual effort and commitment.

Confidentiality

  • All information shared during sessions is confidential and will not be disclosed to third parties without prior consent, except as required by law.

Intellectual Property

  • Any materials provided during coaching sessions are the intellectual property of Chloe Chen Coaching and are for personal use only.

  • You may not reproduce, distribute, or sell any materials without explicit written permission.

Privacy Policy

For information about how we collect, use, and protect your personal data, please refer to our Privacy Policy.

Changes to Terms

Chloe Chen Coaching reserves the right to update these terms at any time. Clients will be notified of any changes via email or the website.

If you have any questions or concerns, please contact us at hello@chloechencoaching.com.au.